In all alive and dynamic organizations in which the change is permanent, it is normal for conflicts.
understand conflict situations as expressed struggle between at least two independent parties who perceive that their goals are incompatible, since the other party prevents them from achieving their own objectives.
One of the responsibilities of a proactive manager is knowing how to lead and manage the conflict so that it becomes an opportunity for improvement for the company, ie, to channel the energies and direct them in a positive way towards future.
we manage the conflict, and this is presented in its first moments, we have an important opportunity to take action and resolve.
One of the problems of conflict is no longer effectively manage time, because that's when we run the danger of depleting resources, time and energy do not lead to positive results.
"Before the conflict develop a proactive attitude, you manage the conflict before it becomes a victim of abuse.
- Do not think only of their interests in the conflict, travel to the filter of other people, know their interests. It is not easy, but worth it.
- Stay positive, solution-oriented and future.
- Differentiate the "yes" people, and "no" to the events giving rise to the conflict.
- Develop the steps of: Evaluation, Acceptance, Commitment, Action and Analysis, and help others to do so.
- Leverage always conflicts as opportunities to improve the company's reality.
Dare to manage conflict, the sooner you do best.
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